- 774-DRCLEAN / 774-372-5326
- hello@drcleanlaundry.com
- Open Daily: 7 AM-10 PM
- Last Wash: 9 PM
Dr. Clean Laundry is building a modern, clean, and customer-focused laundromat experience in Brighton, MA. We are looking for dependable, friendly, and detail-oriented team members who care about great service, clean spaces, and helping customers have an easier laundry day.
Whether you have laundry experience or are looking to start a new role in customer service, operations, or pickup and delivery, there may be a place for you on our team.
Join a growing laundry services startup focused on delivering exceptional customer service & time-saving solutions. Step into a team where you learn, grow, lead, take accountability, and contribute to the community.
At Dr. Clean Laundry, we believe a better customer experience starts with a supported team. Our values are built around customer care, cleanliness, safety, employee welfare, and community impact.
1
Work in a new, organized laundromat designed around cleanliness, comfort, and efficiency.
2
Help customers with self-service laundry, wash & fold, pickup and delivery, and everyday questions.
3
Be part of a neighborhood business serving Brighton and nearby Boston communities.
4
s Dr. Clean Laundry grows, we want reliable team members to grow with us.
5
Our team earns a semi-annual bonus, performance based incentives & other bonus programs in addition to our competitive base pay.
We’d love to meet you! Please click the link below to apply.
Location: Brighton, Massachusetts
Job Type: Part-Time, Hourly, Non-Exempt
Dr. Clean Laundry is seeking a welcoming, dynamic, collaborative & friendly Team Associate to provide exceptional customer service experience and support daily operations. This role is perfect for someone who enjoys working with people, takes pride in maintaining a clean environment, and is looking for a flexible part-time opportunity. There will be an opportunity to convert it to a full-time role.
Greet customers and provide friendly, helpful assistance
Help customers with machines, payment systems, and general questions
Maintain a clean, safe, and organized laundromat (floors, restrooms, machines, and surfaces)
Restock supplies and keep work areas organized
Assist with wash-dry-fold (WDF) services, including sorting, washing, drying, folding, and packaging laundry in accordance with the company’s SOPs.
Ensure timely completion of all periodical cleaning tasks in accordance with the company’s SOP
Handle customer transactions, including accepting payments and providing change
Assist with selling laundry supplies and services as needed
Assist with basic machine troubleshooting and report issues to the Team Lead
Support opening and closing procedures as needed
Work scheduled shifts reliably and professionally
Must be at least 18 years old and legally authorized to work in the United States
Friendly, customer-focused attitude
Strong communication skills and ability to work with a team
Reliable, punctual, and willing to learn
Ability to lift up to 30 lbs and stand for extended periods
Flexible availability, including evenings and weekends
Bilingual (English/Spanish) is a plus, but not required
Base Pay Range: $16.50–$18.50 per hour
Expected hours: 10–30 hours per week, based on business needs
Semi-annual KPI Bonus
Flexible scheduling
Employee incentive opportunities, subject to eligibility and company policy
Additional pay opportunities for eligible overnight shifts, in accordance with company policy
Employee discounts
Employee laundry credits
Employee referral program
Additional pay opportunities for completion of approved company-sponsored First Aid, CPR, AED, and BLS certifications, in accordance with company policy
Uniforms provided
Promotions subject to performance & company policy
Semi-annual team-building events
Earned Sick Time in accordance with Massachusetts law
Additional benefits may be offered at employer discretion
Dr. Clean Laundry is an equal opportunity employer and complies with all applicable federal and Massachusetts employment laws.
Location: Brighton, Massachusetts
Job Type: Full-Time, Hourly, Non-Exempt
Dr. Clean Laundry is seeking a welcoming, dynamic, reliable, hands-on, and collaborative Team Lead to support and lead day-to-day laundromat operations, assist team members, and deliver an exceptional customer experience. This role serves as a key partner to the company’s CEO and is ideal for someone who takes pride in their work, enjoys working with customers, and thrives in a fast-paced, team-oriented environment.
Oversee daily laundromat operations to ensure machines, facility, and workflow run smoothly
Supervise, schedule, and support team members, providing guidance and on-the-job training
Deliver excellent customer service and assist customers with machines, payment systems, and services
Build strong relationships with customers and help create a loyal, returning customer base
Support and oversee wash-dry-fold (WDF) services to ensure quality, accuracy, and timely completion
Process WDF orders, including sorting, washing, drying, folding, and packaging laundry in accordance with the company’s SOP
Ensure timely completion of all periodical cleaning tasks in accordance with the company’s SOP
Maintain a clean, safe, and welcoming environment for customers and staff
Monitor inventory levels and coordinate supply needs
Handle basic cash responsibilities, including transactions and reconciliation
Address customer concerns and resolve issues promptly and professionally
Identify opportunities to improve operations, customer experience, and overall business performance
Must be at least 18 years old and legally authorized to work in the United States
High school diploma or equivalent
Previous experience in laundromat, customer service, retail, or hospitality preferred
Clear communication, strong leadership, and problem-solving skills
Reliable, dependable, punctual, detail-oriented, and able to take initiative
Comfortable working independently and taking ownership of responsibilities
Positive attitude and ability to work collaboratively with a team
Friendly, customer-focused attitude
Basic math skills for handling transactions
Ability to lift up to 50 lbs and stand for extended periods
Flexible availability, including evenings, weekends, and holidays
Bilingual (English/Spanish) is a plus, but not required
Base Pay Range: $18.00–$22.00 per hour
Semi-annual KPI Bonus
Flexible scheduling
Employee incentive opportunities, subject to eligibility and company policy
Additional pay opportunities for eligible overnight shifts, in accordance with company policy
Employee discounts
Employee laundry credits
Employee referral program
Additional pay opportunities for completion of approved company-sponsored First Aid, CPR, AED, and BLS certifications, in accordance with company policy
Uniforms provided
Promotions subject to performance & company policy
Semi-annual team-building events
Earned Sick Time in accordance with Massachusetts law
Additional benefits may be offered at employer discretion
Dr. Clean Laundry is an equal opportunity employer and complies with all applicable federal and Massachusetts employment laws.
Dr. Clean Laundry is more than a place to wash clothes. We are building a clean, modern, and helpful neighborhood laundromat where customers feel taken care of and team members feel valued.
